Terms & Conditions

You have now chosen a weekend, evening or 24hr event. We hope that you are about to place an order. Before doing so, please read our terms of business, which will form part of our agreement with you. We have tried to keep them simple and they are set out in a series of questions you may wish to raise and our answers, but if you require any further information, please call 08707 664088.
(In case it is not obvious, you are the one asking the questions!)

Who am I dealing with?

www.booka-murder.com is owned and managed by The Original Murder Company ("the company"). Our registered office is at 1624 High Street, Knowle, Solihull, West Midlands B93 0JU.

Do these terms of business affect my statutory rights under U.K law?

No.

Are the Events accurately described?

We believe so but the descriptions are summaries only, and are not intended to be detailed.

Can you change the event offered?

We try to supply what we offer but occasionally will make some changes. We reserve the right to add, withdraw or substitute locations for events. We reserve the right to make any reasonable changes to any event programme without notice. If the change is material, we will let you know.

What is your cancellation policy if I want to cancel?

If you notify us in writing of your wish to cancel within 14 days of the event, we will refund the purchase price of the event less a £20 administrative charge. After 14 days from the purchase date, the cancellation charge will be the Total Purchase Price.

Can you cancel?

Once you have booked a specific date for an event, we will only cancel if for reasons beyond our reasonable control we are obliged to. We do reserve the right to cancel if our supplier or we considers safety risks unacceptable, if the venue becomes unavailable, if we believe that the person or persons booking may harm our reputation or if you become insolvent. Please note that we do not have to cancel because of adverse weather conditions.

What happens then?

If we cancel by reason of adverse weather or because our supplier or we considers safety risks unacceptable we will re-schedule the event for another date. We will not refund payment. If we cancel for any other reasons, we will refund all payments made by you. Any refunds will be made to the purchaser of the event and if payment has been by credit card, refunds will be to the same card. Any liability on our part arising out of cancellation is limited to refunding your money and does not extend to any other loss you may suffer.

Once an event has been booked, can you make changes to the agreement?

To a limited extent:-
· We reserve the right to add or withdraw locations and events to our list at any time.
· Prices are inclusive of VAT and are correct at the date of booking.
· We reserve the right to make any changes to our prices without notice. If there is any change, we will advise you at the date when a specific event is ordered.
· Events are offered subject to availability and you should not make any travel or similar arrangements until we have confirmed the specific event and location in writing.

Are there any limits I should be aware of?

Yes. Here they are:-

· You must tell us within 14 days of the event if any of the restrictions (including availability dates) attached to the relevant event make it unsuitable. If you do this we will then refund your payment less a £20 administration charge. If not, any refund will be at our discretion.
· Once a specific event has been booked our cancellation policy applies.

Is that it?

Almost. We think these terms of business are fair. The law of England and Wales governs them. If you do have any complaints, please let us know (on the day if at all possible) so that we can put things right. It is not reasonable in most cases to make no complaint on the day of the event and only tell us about any problems when it is too late to put things right.

Once you have read our terms of business, agree to be bound by them and are happy with the details of your booking click below to make your order. Please note that making an order is an acceptance by you of our terms of business and forms a binding contract.